Irving-based ACE Cash Express makes payday loans and cash advances, faces at least 20 lawsuits in state court over its debt collection practices. Middle school teacher Barbara Simpson, took out a high-interest payday loan from ACE Cash Express several months ago to keep my home out of foreclosure. But when her payment was 30 days late, Simpson said ACE began making intimidating calls to her classroom which is against the Fair Debt Collection Practices Act, a federal law. Sharing a client’s personal problems with his or her supervisors is, too.
Simpson has sued ACE Cash Express, accusing the company of harassment. Despite receiving 96 complaints over two years, the Texas Attorney General’s office said it is monitoring the business and has not filed suit against it.